Site Security and Privacy Policy

This Security Policy describes the measures taken to protect your personal data when you use our site and interact with us, in compliance with the General Data Protection Law (LGPD).

Data Collection and Legal Basis for Processing

By using our site, we may collect your personal information, such as name, email address, phone number, and location information, with your explicit consent. The legal basis for data processing may include your consent, contract execution, legal or regulatory compliance, among others provided by the LGPD.

Data Use and Purposes

We use your personal information for the following purposes:

  • Respond to your inquiries and provide requested assistance.
  • Send marketing communications, when authorized by you.
  • Analyze site traffic and user behavior to improve our services.
  • Store and manage your information in customer and marketing management tools.

Data Security

We adopt technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, disclosure, or destruction. This includes data encryption, access control, security monitoring, and staff training.

Data Subject Rights

You have the right to:

  • Confirm the existence of data processing.
  • Access your personal data.
  • Correct incomplete, inaccurate, or outdated data.
  • Anonymize, block, or delete unnecessary, excessive, or non-compliant data with the LGPD.
  • Obtain information about data sharing with third parties.
  • Revoke consent for data processing, when applicable.
  • Request the deletion of your personal data, subject to applicable legal and regulatory provisions.

International Data Transfer

If international transfer of your personal data occurs, we will ensure it is carried out in compliance with the LGPD and take necessary measures to ensure the security and privacy of your data.

Accountability and Transparency

We are committed to accountability and transparency in processing your personal data, maintaining records of processing activities, adopting preventive and corrective measures, and promoting a data protection culture in our organization.

Data Breach Notification

In case of a security breach that may compromise your personal data, we will notify you and the competent authority as required by the LGPD.

Contact and Policy Updates

If you have any questions or concerns about this security policy or wish to exercise your privacy rights, please contact us through the information provided on our site. This policy may be updated periodically to reflect changes in our security and privacy practices.